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Cash transactions and collection

The Bank provides its customers with the following cash services:

  • issue of cash from the Bank cash register upon preliminary request
  • immediate issue of cash from the Bank cash register on day of check receipt;
  • issue and execution of check books;
  • issue of cash to the customer at the Bank cash office and delivery of cash to the customer after selection of notes by requisite face value;
  • exchange of notes;
  • acceptance of customer valuables for keeping including bank vaults;
  • acceptance by the Bank cash office and simultaneous entering cash to the customer account;
  • provision of money counting equipment in the customer services room;
  • collection of cash from the customer by the collection company authorized by the Bank under flexible scale of charges;
  • delivery of cash to the customer by the collection company authorized by the Bank;
  • expertise of doubtful bank notes and payment documents;
  • transportation of valuables and special cargo by the collection company authorized by the Bank;
  • escort of cashiers and forwarding agents of enterprise by using special motor transport and by the collection company authorized by the Bank;
  • customer advise in rational arrangement of cash operations.
  • For any additional information, please contact the Customer Service Department at 969-2949; 969-2951, 969-2969.

    Contact information:

    building 1, 9/2 Maroseyka, Moscow
    Phones: (495) 969-2-969
    Fax: (495) 782-18-18


    English version Русская версия